Overcharged for Comcast Services

Thank you for reaching out to us on the forums, @user_f9ef78! I don't like to hear you've been overcharged, but our Digital Care team can help out. Can you send us a private message, so we can dig into this with you?

Click "Sign In" if necessary

 • Click the "Peer to peer chat" icon (upper right corner of this page)

 • Click the "New message" (pencil and paper) icon

 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

 • Type your message in the text area near the bottom of the window

 • Press Enter to send your message

We'll continue assisting you there! 

We can get this figured out, but I'm sorry for the confusion! What are you seeing on the drop-down menu?