New Member
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1 Message
MyAccount Website error message after every successful login
I registered my account and successfully logged in.
The website said I already had another account asked me to link them, which I did.
Now the My account website is giving "Something went wrong" error after every successful login.
I also now have what appears to be a shadow account with no location linked.
When I change account to that location, I get the same error message.
FYI, I only have the one single location and this is a new comcast business account.
See attached pic. https://ibb.co/x1zHSNK
Is this an error with the website or how my account was setup?
Comcast_JosephA
Official Employee
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278 Messages
4 years ago
Hello, @CB, I am sorry about the account login issue after linking your account. We can take the right actions to get this fixed, we just need to take a closer look at your account and username. Just send us a private message with your name, service address. If you have never sent us a PM this link can come in handy. The "Private Messenger" section at the bottom can help. https://comca.st/3pIrOtn
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user_0bb2ae
New Contributor
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1 Message
5 months ago
I have the same issue. 4 times a week. It’s extremely frustrating
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