Hi there @rodr2923 for most Comcast Business billing or agreement concerns, you should contact Comcast Business at 1-800-391-3000 where a dedicated representative can go over your current agreement, re-send it, and go over any additional questions or concerns you may have. You can also send us a direct message here and we can see about sending a copy of the electronic agreement on file. =]
To send a direct message:
·Ensure you are first signed in, then you will see an icon at the top right of your page. Click that or follow this link: https://comca.st/3yEpnN1
From there, click the 'New Message' icon. In the 'To' field, type ‘Comcast Business’.
Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.
We ask that you please include your name, the business name on the account, the phone number for the account, and the service address alongside your inquiry so we can best assist.
This thread will not be closed. For any additional questions or concerns, please open a new thread in the appropriate forums.
Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there!
Sure. You do not need to search for my name. Just click the chat icon in the top right corner and search for Xfinity Support. You can send us a message there!
I'm so sorry for the miscommunication @roarm_23. We support customers here as a team under the Comcast Business support handle. Please try searching and messaging us there instead. :)
Hi there @rodr2923 for most Comcast Business billing or agreement concerns, you should contact Comcast Business at 1-800-391-3000 where a dedicated representative can go over your current agreement, re-send it, and go over any additional questions or concerns you may have. You can also send us a direct message here and we can see about sending a copy of the electronic agreement on file. =]
To send a direct message:
·Ensure you are first signed in, then you will see an icon at the top right of your page. Click that or follow this link: https://comca.st/3yEpnN1
From there, click the 'New Message' icon. In the 'To' field, type ‘Comcast Business’.
Type your message in the text area that appears at the bottom of the window and hit enter to send. An official employee, such as myself or whoever is first available, will respond.
We ask that you please include your name, the business name on the account, the phone number for the account, and the service address alongside your inquiry so we can best assist.
This thread will not be closed. For any additional questions or concerns, please open a new thread in the appropriate forums.
Accepted Solution
Comcast_Brie
Administrator
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28 Messages
3 years ago
Hi there @rodr2923 for most Comcast Business billing or agreement concerns, you should contact Comcast Business at 1-800-391-3000 where a dedicated representative can go over your current agreement, re-send it, and go over any additional questions or concerns you may have. You can also send us a direct message here and we can see about sending a copy of the electronic agreement on file. =]
To send a direct message:
· Ensure you are first signed in, then you will see an icon at the top right of your page. Click that or follow this link: https://comca.st/3yEpnN1
We ask that you please include your name, the business name on the account, the phone number for the account, and the service address alongside your inquiry so we can best assist.
This thread will not be closed. For any additional questions or concerns, please open a new thread in the appropriate forums.
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Comcast_Airelle
Official Employee
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78 Messages
3 years ago
Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there!
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roarm_23
New Contributor
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3 Messages
3 years ago
@Comcast_Airelle - Can you provide a valid person to talk to? I can't see Xfinity Support on the search bar including your name.
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roarm_23
New Contributor
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3 Messages
3 years ago
I searched it and only XfinityLive is showing. No Xfinity Support results on the search bar.
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rodr2923
New Contributor
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1 Message
3 years ago
I also need to find a copy of my contract please help
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