Cannot log into businessclass.comcast.net - Terms and Conditions "stuck"

Hello tdriggs,

Your's should be cleared as well, if you're still having issues getting past the terms page please let us know. 

Thank you 

Thank you for the PM, the issue should be resolved now. If you're still unable to clear past the terms page please let me know. 

That is a negative. I still encounter the same issue, despite several calls into support to resolve it.

I can login through the non-business portal just fine, which is seemingly where my billing and service are handled. 3+ years of 'service' with Comcast, and my account is still mangled from switching from residential to business class.

Additionally, Comcast continues to send me offers in the mail to add phone service, despite having called in and specifically requesting that those mailings stop, and being assured that they would after a week or two. That was two months ago, and yet I still receive the same offer in various guises, as if Comcast thinks that if they just send it in the right packaging, that I'll finally open it and decide to add another low quality service to my account.

Fortunately, my contract is ending in December. I've already switched over to Google Fiber, which is far and away better than Comcast has ever been.

$109.95/mo for 'business class high speed internet' (55/15) with Comcast, $70.00/mo for gigabit up and down with Google Fiber - Wanna guess which company is offering me REAL service at prices I'd call competitive, if only there were any real competition from Comcast or AT&T?

I just spent an hour on the phone with Comcast support, and switched my plan to the "lowest cost tier" which is $69.95/mo for 16/5 - I'd call that a joke, but it's not even funny how scummy the pricing is for that pathetic plan.

Comcast has done such a terrible job of providing value to their customers, by the time that they're finally FORCED to compete, most customers will have already sworn off of ever doing business with them again.

Thanks for nothing, don't let the door hit you on the way out.

I have had this issue for over a year, how do I login?

Hello styledliving,

If you're still having issues logging into your portal please send me a private message with what user you're having issues with. 

Thank you 

I call tech support about not being able to log into my and they said it would be fixed in a couple of hours and that was over 4 days ago and still not fix

having the same problem every time I login it goes to this url ErrorPage?ec=500

and times out. How do I fix this?

Hi gharkham and welcome to the business forums. 

I can certainly assist with the login issue you're encountering. Please private message me your full name, the full service address and the phone number associated with your account. 

Im just now trying to ACCEPT THE TERMS AND CONDITIONS and get this over and over again. So far not happy about this issue I see everyone having. And if it was SOLVED then why am I getting it today 4/11/18?

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@Randallflaggwrote:

Same issue, I can't login to my account with any browser due to "terms" best part is that my payment on file has expired and now I am forced to sit on the phone...

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@Randallflaggwrote:

Same issue, I can't login to my account with any browser due to "terms" best part is that my payment on file has expired and now I am forced to sit on the phone...

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@Randallflaggwrote:

Same issue, I can't login to my account with any browser due to "terms" best part is that my payment on file has expired and now I am forced to sit on the phone...

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Hi AVRFilms and welcome to the business forums.

I would like to assist with the portal issue you're having. I'll need to refresh your login status. Please private message me your first and last name, the name of your business, the full address of your business location and the phone number associated with your account.