Should not have to reset the modem or call for tech support to have them clear it every day
First time caller, long time listener. I know there are many variables in the connectivity game. I have been struggling with connectivity issues since October of last year and thought we had it solved finally thanks to Comcast Business but they cropped back up again last week.
The only way to solve the issue is to a) reboot the modem or b) check with tech support so they can reset the modem at their end, clearing up any noise that has collected.
And that's now every 4-5 hours. Something is not right in this area. I have changed every piece of network equipment. I have streamlined everything. We had nearly a dozen techs come out between October and December. And it was good... until a week ago.
What is causing the noise in the line that's forcing me to reset the modem every 4-6 hours? Any ideas? Any clue on how to diagnose this?
Open to suggestions. Thanks.