Comcast Business Internet Continually Dropping
We had 200Mbs and about 1.5 weeks ago we switched to 1TB. Ever since we had Comcast install the new hardware all we have had is problems. VOIP and Internet are continually dropping. A 30 minute zoom call may drop 5-6 times. VOIP is never working for more than a few minutes. My staff are now using cell phones for business.
This is where it gets ugly. The technician has been out 3x in 1 week and each time they make a configuration and say it is not their service but our network. When I try to explain that everything worked fine before they showed up the technician is rude and refuses to do anything.
Now my business is barely operational. Today I talked to AT&T Direct Fiber Connection and will switch but it is 60 days for install.
Obviously the Comcast technicians have no interest to resolve. I was wondering if anyone has experienced a similar issue as I would like to keep my business operational.