Comcast Business Support Community
Comcast_Josh
Official Employee
Joined
June 22nd, 2023
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Comcast_Josh's Activities
1 year ago
Can you please reset the password on our Comcast Business router. Please do not reset the configuration / rules I have in place.
1 year ago
Can you please reset the password on our Comcast Business router. Please do not reset the configuration / rules I have in place.
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1 year ago
Can you please reset the password on our Comcast Business router. Please do not reset the configuration / rules I have in place.
Hi @MRHTECH if you need to change the wifi password you can always follow the instructions on this link. The instructions are on the bottom under the section "Log in and secure the Admin tool". Let me know if that helps.
1 year ago
Has anyone ever had static IP's Removed Without Their Permission? The Internet went down at work. It started running on 4g backup. I called the first time, and the CR kept saying everything is good on their end and that they would have to send a tech out. Had To hang up and call again. The se
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1 year ago
Has anyone ever had static IP's Removed Without Their Permission? The Internet went down at work. It started running on 4g backup. I called the first time, and the CR kept saying everything is good on their end and that they would have to send a tech out. Had To hang up and call again. The se
@user_b60455 If you believe that your account has been compromised I'd love to help point you in the direction of the team who can further assist you, please direct message us your full name and address to begin.
1 year ago
We had 200Mbs and about 1.5 weeks ago we switched to 1TB. Ever since we had Comcast install the new hardware all we have had is problems. VOIP and Internet are continually dropping. A 30 minute zoom call may drop 5-6 times. VOIP is never working for more than a few minutes. My staff are
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1 year ago
We had 200Mbs and about 1.5 weeks ago we switched to 1TB. Ever since we had Comcast install the new hardware all we have had is problems. VOIP and Internet are continually dropping. A 30 minute zoom call may drop 5-6 times. VOIP is never working for more than a few minutes. My staff are
I am so sorry to hear that @user_abc986. Please send us a direct message so we can go over this and figure this out together. Here are the steps to do so. Click "Sign In" if necessary • Click the "Direct Message" icon in the top right corner • Click
1 year ago
Hello comcast business, I have a dns server on my network. My ipv4 clients are given the correct dns LAN address, but my ipv6 clients still use the comcast servers.I have set the primary and secondary dns servers in the ipv6 sections of `local ip network` and checked `set dns manually` but it has n
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1 year ago
Hello comcast business, I have a dns server on my network. My ipv4 clients are given the correct dns LAN address, but my ipv6 clients still use the comcast servers.I have set the primary and secondary dns servers in the ipv6 sections of `local ip network` and checked `set dns manually` but it has n
@user_74bb6c So sorry to hear that but we'd love to help. Could I please get your full name and address in a direct message to get started? Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Direct Message” ico
1 year ago
Looking for rack mounting brackets for the CBR-T CGA4131. We use these modems at many locations - on our first install the technician grabbed a set of these rack mounts from the van and installed it for us. Ever since then the techs have never heard of or seen this hardware, and none of the customer
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