cancel business account

want to cancel our business account and was told I have to give 30 days notice. Does that sound right to you good folks. ALSO they tell me I can't do it online AND they have to send me a document that I have to sign. Seems fishy to me, is there ANY chance I was talking to a scammer?

I just want to cancel a business account.

thanks

Responses

Comcast_JosephA

Official Employee

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272 Messages

4 years ago

Hello, how are you? I hope overall your Monday is going well. I completely understand why you would want to be safe and ask. You can never be too cautious! This information is 100% true about a Comcast Business account. When you have a moment please give our business team a call at 1-800-391-3000 so they can take these steps to help.

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majorkong

New problem solver

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45 Messages

4 years ago

ok so I called 1 800 391 3000 and could NOT cancel the account!!! nothing seemed to work. I couldn't get in touch with a person at the retention center, I tried the phone tree and even tried to find a physical Comcast location. HOW CAN I CANCEL THIS BUSINESS ACCOUNT!!! surely there has to be an online option.

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Comcast_MartinA

Official Employee

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37 Messages

I do apologize you were unable to get through to our team over the phone. The 800-391-3000 is the best contact number to reach our Comcast Business Team in order to cancel your account. You can also try signing into your account here: https://business.comcast.com/myaccount

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4 years ago

0

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user_58ab0c

Visitor

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1 Message

this is a scam. comcast makes it impossible to cancel an account. the links and menu do not work. the form to cancel if there is hidden very very deep.

comcast is a rip off. do not use comcast

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2 years ago

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user_6e49cd

1 Message

I agree with all of the above!! DON'T USE COMCAST BUSINESS11

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8 days ago

0