Skip to main content
user_198ceb
1st Topic

New Member

 • 

4 Messages

Tuesday, December 17th, 2024 6:51 PM

Business internet

So my internet went down yesterday at 2 pm. I have no signal from my modem. I am a small retail business the week before Christmas, and the best you can do to send a technician out is 2 weeks? How is this acceptable? Comcast wouldn’t not take payments for 2 weeks but I am expected to?

Question

 • 

Updated 

1 year ago

 • Edited

141

1

0

Oldest First
Selected Oldest First
Comcast_Raul

Official Employee

 • 

60 Messages

1 year ago

Hello, @user_198ceb. I appreciate you making us aware of the internet issue you're having. This is definitely not the type of experience we would like anyone to have, especially during this time of year. I would be more than happy to review your account to see if there are any sooner appointments.

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Comcast_Business" in the “To” section.

(edited)

5

0