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rtjklee's profile

Visitor

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3 Messages

Wednesday, January 24th, 2018 10:00 PM

3 Consecutive Evenings, Same Connectivity Issue Requiring Router Restart

Tracing route to www.google.com [173.194.203.106]
over a maximum of 30 hops:

1 3 ms 3 ms 3 ms 192.168.0.1
2 6 ms 5 ms 5 ms 10.1.10.1
3 10 ms 13 ms 13 ms 96.120.91.25
4 12 ms 15 ms 16 ms be-10009-rur01.santaclara.ca.sfba.comcast.net [68.86.249.213]
5 25 ms 12 ms 12 ms be-232-ar01.santaclara.ca.sfba.comcast.net [162.151.78.253]
6 18 ms 15 ms 13 ms be-299-ar01.santaclara.ca.sfba.comcast.net [68.86.143.93]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * 192.168.0.1 reports: Destination net unreachable.

Trace complete.

Advocate

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1.1K Messages

7 years ago

HI rtjklee and welcome business forums. 

 

I would like to help with your internet services. Please private message me your full name, the name of your business and the phone number associated with your business account. 

Visitor

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3 Messages

7 years ago

Same deal today at ~1:19 PM. 

New Member

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1 Message

7 years ago

We are experiencing the same issue after the 1 Gbps upgrade. Were you able to get it resolved?

Advocate

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1.1K Messages

7 years ago

Hi hbuniotto.

 

I just responded to your private message. Please send a reply there.