Visitor
•
3 Messages
3 Consecutive Evenings, Same Connectivity Issue Requiring Router Restart
Tracing route to www.google.com [173.194.203.106]
over a maximum of 30 hops:
1 3 ms 3 ms 3 ms 192.168.0.1
2 6 ms 5 ms 5 ms 10.1.10.1
3 10 ms 13 ms 13 ms 96.120.91.25
4 12 ms 15 ms 16 ms be-10009-rur01.santaclara.ca.sfba.comcast.net [68.86.249.213]
5 25 ms 12 ms 12 ms be-232-ar01.santaclara.ca.sfba.comcast.net [162.151.78.253]
6 18 ms 15 ms 13 ms be-299-ar01.santaclara.ca.sfba.comcast.net [68.86.143.93]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * 192.168.0.1 reports: Destination net unreachable.
Trace complete.
user_Phil
Advocate
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1.1K Messages
7 years ago
HI rtjklee and welcome business forums.
I would like to help with your internet services. Please private message me your full name, the name of your business and the phone number associated with your business account.
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rtjklee
Visitor
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3 Messages
7 years ago
Same deal today at ~1:19 PM.
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hbuniotto
New Member
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1 Message
7 years ago
We are experiencing the same issue after the 1 Gbps upgrade. Were you able to get it resolved?
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user_Phil
Advocate
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1.1K Messages
7 years ago
Hi hbuniotto.
I just responded to your private message. Please send a reply there.
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