Comcast Business Support Community

Really slow upload speeds

I currently had the business deluxe connection (150/20) and the uploads speeds never reach more than 2Mbps. Before I signed up for the contract, I was promised the numbers would be the lower limit for the actual speed I'd get during service. This has been consistent. At first I just chalked it off t

I've got the same issue. I am also a radiologist and essential personnel. For the past two months, I've been getting nothing above 2 Mpbs on uploads during business hours. Last month, I upgraded from a 100/10 plan to a 200/20 plan, swapped out the m

3 Consecutive Evenings, Same Connectivity Issue Requiring Router Restart

Tracing route to www.google.com [173.194.203.106]over a maximum of 30 hops:1 3 ms 3 ms 3 ms 192.168.0.12 6 ms 5 ms 5 ms 10.1.10.13 10 ms 13 ms 13 ms 96.120.91.254 12 ms 15 ms 16 ms be-10009-rur01.santaclara.ca.sfba.comcast.net [68.86.249.213]5 25 ms 12 ms 12 ms be-232-ar01.santaclara.ca.sfba.comcast

Same deal today at ~1:19 PM.

3 Consecutive Evenings, Same Connectivity Issue Requiring Router Restart

Tracing route to www.google.com [173.194.203.106]over a maximum of 30 hops:1 3 ms 3 ms 3 ms 192.168.0.12 6 ms 5 ms 5 ms 10.1.10.13 10 ms 13 ms 13 ms 96.120.91.254 12 ms 15 ms 16 ms be-10009-rur01.santaclara.ca.sfba.comcast.net [68.86.249.213]5 25 ms 12 ms 12 ms be-232-ar01.santaclara.ca.sfba.comcast

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