unable to disable xfinity hotspot

Hello Nick,

I'm having issues locating your account. Can you please send me a private message with your account number?

Thank you  

Please disable my xfinity hotspot. 

I am also having trouble disabling the xfinity hotspot. Can you please disable it for me. Thank you.

Hello rogersresortinc,

Your Xfinity wifi has been turned off. 

Thank you 

It has been turned off again. Please keep in mind if the modem reboots it will turn back on. 
 

Thank you 

The xfinity wifi is still showing available. Please disable it again.

> It has been turned off again. Please keep in mind if the modem reboots it will turn back on. 

Is there a way to disable it permanently? Or do we need to post on this forum everytime the router is rebooted? Thank you.

I apologize for my delayed response to this post. Unfortunately at this time we do not have an automated process to disable the "Xfinity Wifi" hot-spot. In the mean time feel free to send me a private message and I will complete your request as soon as possible.

Thank You

I would also like to get my xfinity hot spot turned off.  Is that something you can do here?  Thanks

That was all I needed.  Thanks

Hello xodus2222,

I can help with disabling Xfinity wifi at your location. At this time I show that it has been disabled on your modem. Are you needing assistance with another account? If so please send a private message with that account information so I can assist.

XFinity wifi has come back on.

Please disable it again.

Thank you.

Hello rogersresortinc,

I apologize for my delayed response to your post. I have disabled the Xfinity Wifi on your business gateway. Please let me know if you need anything else.

Thank you