Skip to content
mboehler's profile

New Contributor


8 Messages

Friday, February 9th, 2018 12:00 PM

Can't disable xfinitywifi or XFINITY wireless networks

The instructions  at Xfinity Public WiFi Hotspot Enable/Disable that is pinned at the top of the Forum are wrong.  There is no Manage Xfinity Wifi tab under Manage Services.


For some reason, my modem/router is broadcasting both an "xfinitywifi" open wireless network and an "XFINITY" WPA2-Enterprise wireless network.  Is there any way to disable these?  And keep them disabled?


I chatted online with a customer support representative earlier today who told me he disabled them, but they are still there.


Thank you!



1.1K Messages

6 years ago

Hi mboehler and welcome to the business forums.


I can certainly assist with your networks. Please private message me your full name, the name of your business, the full service address and the phone number associated with your account.