Billing Dispute: Unexpected $425.27 Balance[Edited]

Dear Comcast Billing Dispute Team,

I am writing to formally dispute the $425.27 balance showing on my previous account.

Account number: [Edited: "Personal Information"]

As shown in the attached screenshots, when I checked my account on July 28, 2026, the June 28 statement showed a $0 balance. However, the account page showed a past-due balance of $425.27.

Please review the attached screenshots and explain why the $425.27 balance appeared after the statement balance had already been reduced to $0.

I am requesting:

1. A complete itemized bill showing the dates, services, and charges included in the $425.27 balance.
2. A written explanation of why the balance changed from $0 to $425.27.
3. Removal of the balance and any late fees if the charges were applied incorrectly.

Please confirm receipt of this dispute and let me know when I can expect a response.

Sincerely,
[Edited: "Personal Information"]

[Title Edited: "Personal Information"]