Comcast Business Support Community

Cannot enter E911 information....

I start the desktop application. I sign in and can see all the details in the background behind the E911 popup and it is all good. BUT I CANNOT CONFIRM MY ADDRESS WHEN ENTERED INTO E911......I have called in about this previously. I am stuck on multiple users accounts. I am not DAFT as I am 30 year

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@user_c44625 And now it's validating...

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Cannot enter E911 information....

I start the desktop application. I sign in and can see all the details in the background behind the E911 popup and it is all good. BUT I CANNOT CONFIRM MY ADDRESS WHEN ENTERED INTO E911......I have called in about this previously. I am stuck on multiple users accounts. I am not DAFT as I am 30 year

U

Looks like this is back again today. My address has not changed, and they're obviously doing something on the back end that fixes this because eventually the same address I've been using for the past 4 years validates again...

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Cannot enter E911 information....

I start the desktop application. I sign in and can see all the details in the background behind the E911 popup and it is all good. BUT I CANNOT CONFIRM MY ADDRESS WHEN ENTERED INTO E911......I have called in about this previously. I am stuck on multiple users accounts. I am not DAFT as I am 30 year

U

It looks like it has resolved. Able to complete E911 verification.

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Cannot enter E911 information....

I start the desktop application. I sign in and can see all the details in the background behind the E911 popup and it is all good. BUT I CANNOT CONFIRM MY ADDRESS WHEN ENTERED INTO E911......I have called in about this previously. I am stuck on multiple users accounts. I am not DAFT as I am 30 year

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Cannot enter E911 information....

I start the desktop application. I sign in and can see all the details in the background behind the E911 popup and it is all good. BUT I CANNOT CONFIRM MY ADDRESS WHEN ENTERED INTO E911......I have called in about this previously. I am stuck on multiple users accounts. I am not DAFT as I am 30 year

U

Piling on. Having the same issue as well...