Comcast Business Support Community

Adding a range extender

My buisness recentky changed over to Comcast Business. I would like to add a wifi range extender so the back of the warehouse has wifi. We have a gateway (Model DPC3941B). I noticed the gateway login page has an option for devices. I would like to know what is the best extender to use that can accom

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Adding a range extender

My buisness recentky changed over to Comcast Business. I would like to add a wifi range extender so the back of the warehouse has wifi. We have a gateway (Model DPC3941B). I noticed the gateway login page has an option for devices. I would like to know what is the best extender to use that can accom

Hello and thanks for taking the time to reach out u/jamesLHM. I am sorry, we do not currently offer any extenders for our business accounts at this time, and we do not have any recommendation for any 3rd party devices at this time.

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Account transfer from Business to Residential

Hello, I'm trying to switch from a business account to a residential account. My house originally had a business account because residential internet was not available. I have been advised by service technician that residential service is now available. I would also like to enquire if it is possi

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Account transfer from Business to Residential

Hello, I'm trying to switch from a business account to a residential account. My house originally had a business account because residential internet was not available. I have been advised by service technician that residential service is now available. I would also like to enquire if it is possi

Hello and thanks for taking the time to make a post @user_ff8b32. You will want to reach out to our business department over the phone. This is because we are not able to do anything to the account or contracts over this platform. I have there phone

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Change router password

I tried the standard of cusadmin and then both CantTouchThis and highspeed, neither work in our environment. Looking to have it reset.

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Change router password

I tried the standard of cusadmin and then both CantTouchThis and highspeed, neither work in our environment. Looking to have it reset.

Hello and thanks for reaching out @user_1f6631. I can assist you with changing your internet password, along with anything else you may need assistance with. Let's get the account pulled up. May I have your first and last name, the companies name, th

router login reset

need my router login reset to setup ip address for cameras

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router login reset

need my router login reset to setup ip address for cameras

Hello and thanks for reaching out user_a372a7. I am sad to hear that your not able to login and reset your Wi-Fi router and I would love to assist you. Please send me a direct message with your first and last name, the business name, the complete ser

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I have a expired Comcast Business expired gift card-can I get it reissued?

I'm having a hard time contacting someone about this. I have a expired Comcast Business expired gift card-can I get it reissued? Thank you.

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I have a expired Comcast Business expired gift card-can I get it reissued?

I'm having a hard time contacting someone about this. I have a expired Comcast Business expired gift card-can I get it reissued? Thank you.

Hello and thanks for reaching out @user_523045. I am very sorry, that is not something we are able to assist you over this platform with. You would want to call our Business agents over the phone to see about getting this reissued. Sorry we are not a