Comcast Business Support Community

Can't change Caller ID on an extension

I've had an issue changing the Caller ID on an extension number. Every time I try to change it I get this message: "Sorry, something went wrong. Please try again later. If you continue to experience this error, please wait 24 hours and try again." I've tried once a day for the past week, but it's st

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Can't change Caller ID on an extension

I've had an issue changing the Caller ID on an extension number. Every time I try to change it I get this message: "Sorry, something went wrong. Please try again later. If you continue to experience this error, please wait 24 hours and try again." I've tried once a day for the past week, but it's st

ssearles Hello! How are you today? It sounds like this error is lasting a lot longer than anticipated, but we definitely want to help get this working for you. Are you signing in as the Admin? Here are the steps to complete this Caller ID update.

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Show IP in Connected Devices > Devices Dashboard

Connected Devices > Devices menuOnline listing currently shows Host Name DHCP/Reserved IP RSSI Level Connection Why can't I add column for IP address? Even though IP addresses handed out by DHCP server (we just use the router), the IP addresses cou

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Show IP in Connected Devices > Devices Dashboard

Connected Devices > Devices menuOnline listing currently shows Host Name DHCP/Reserved IP RSSI Level Connection Why can't I add column for IP address? Even though IP addresses handed out by DHCP server (we just use the router), the IP addresses cou

Good morning! Thank you for choosing to work with us here through our Xfinity Business Forums. We’ll be glad to help here! Are you trying to verify and locate your IP address in general or are you suggesting an update to the column formatting?

WPS on CBR-T

Does the CBR-T modem support WPS? I do not see a WPS icon on device or mention of it in admin pages J Willy

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WPS on CBR-T

Does the CBR-T modem support WPS? I do not see a WPS icon on device or mention of it in admin pages J Willy

Good morning! How are you today user_c23c04? We are glad to help and happy you reached out to us on our Xfinity Business Forums. This is an old post and we ask that you create your own post with as much detail as possible so we can

My Account Portal Is Showing a Pending Order After Installation

I have recently had internent, tv and phone installed, but in my portal, I just see "Pending order" and some information on an installation checklist, order summary and how to understand my bill. I would like to manage my account including change my Wireless Network Name and Password as well as set

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My Account Portal Is Showing a Pending Order After Installation

I have recently had internent, tv and phone installed, but in my portal, I just see "Pending order" and some information on an installation checklist, order summary and how to understand my bill. I would like to manage my account including change my Wireless Network Name and Password as well as set

@BlueSteelM2 Good afternoon! Thank you for reaching out to us here through our Xfinity Business Forums 😊. We are very grateful you have chosen us to be your provider and we are here to help support you with all your account needs. For the best

Save button not working in Auto Attendant Edit - how to bypass?

I need to edit an auto attendant and the save and continue button is not working. I tried different browsers and different PCs and same issue. Until fixed, is there a way to edit an auto attendant greeting? I need to upload a new file for the greeting.

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Save button not working in Auto Attendant Edit - how to bypass?

I need to edit an auto attendant and the save and continue button is not working. I tried different browsers and different PCs and same issue. Until fixed, is there a way to edit an auto attendant greeting? I need to upload a new file for the greeting.

@user_24550d Hi! It looks like we have been working with you in a direct message already. You made it to the right spot! So that we can troubleshoot through your account, I will meet you back there to continue our conversation 😊.