Comcast Business Support Community

voiceedge desktop version 1.57.0 ringing doesn't stop

We just went live this week. When I receive and pick up a call with a USB headset, the pc speaker continues to ring. I have to End Task VoiceEdge to stop it from ringing. I need a fix asap.

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voiceedge desktop version 1.57.0 ringing doesn't stop

We just went live this week. When I receive and pick up a call with a USB headset, the pc speaker continues to ring. I have to End Task VoiceEdge to stop it from ringing. I need a fix asap.

U

We also have this issue - just gets triggered and then the only way to stop it is to reboot. The app either doesn't ring at all or it does this! I need to leave it on DND all the time and only use it for outgoing calls - ridiculous for a communicatio

Voice edge app not ringing

For some of my users the app will not ring anymore call comes up as missed [Edited: All caps]

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Voice edge app not ringing

For some of my users the app will not ring anymore call comes up as missed [Edited: All caps]

U

I've read through all the suggestions, searched online for other ideas - still does not work; you would think that Comcast would create a better app!

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