Hi Damion and welcome to the business support forums.
I can make the DNS request for you. Please private message me your account number, the name of your business, the static IP address and the name service it should be pointing to.
Hi Phil, We need a PTR record setup as well. Per your recommendation to other users, I've sent you a private message with our information on it. Please let me know once it's been setup. Thanks!
My name is Izzy I'm with Arde Inc.
Optimum is rejecting emails from ArdeInc..com
Can we get our PTR record changed? from what it is to what we have?
If it would solve our problem?
How do I get in touch with you?
How do I get more private specific information to you outside of this forum?