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Saturday, October 11th, 2014 7:00 AM

Web Hosting

Trying to upgrade webhosting. Need permission from account manager but it is locked and does noot show edit to unlock it.



1.4K Messages

10 years ago

Hello LA2 and welcome,


Yes, only the Business Class Portal (BCP) administrator email user can  Upgrade or change your web hosting package . There is no lock on the ability to upgrade the webhosting package. This is an account permissions type of security feature.


Hope this helps you out.



Official Employee


869 Messages

10 years ago

HI LA2 welcome to the forum,


We have updated the permissions for your user to be set as administrator. Please let us know if the issue persist.


Thank You