New Member
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1 Message
Sat, Oct 11, 2014 7:00 AM
Web Hosting
Trying to upgrade webhosting. Need permission from account manager but it is locked and does noot show edit to unlock it.
Question
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Updated
7 y ago
1.4K
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New Member
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1 Message
Web Hosting
Trying to upgrade webhosting. Need permission from account manager but it is locked and does noot show edit to unlock it.
Responses
VBSSP-RICH
Advocate
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1.4K Messages
7 y ago
Hello LA2 and welcome,
Yes, only the Business Class Portal (BCP) administrator email user can Upgrade or change your web hosting package . There is no lock on the ability to upgrade the webhosting package. This is an account permissions type of security feature.
Hope this helps you out.
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Comcast_Jacob
Official Employee
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869 Messages
7 y ago
HI LA2 welcome to the forum,
We have updated the permissions for your user to be set as administrator. Please let us know if the issue persist.
Thank You
I no longer actively support the Comcast Business Forum. If you have questions related to your Comcast Business Services please start a new post.
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