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Saturday, October 11th, 2014 7:00 AM
Trying to upgrade webhosting. Need permission from account manager but it is locked and does noot show edit to unlock it.
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Advocate
1.4K Messages
10 years ago
Hello LA2 and welcome,
Yes, only the Business Class Portal (BCP) administrator email user can Upgrade or change your web hosting package . There is no lock on the ability to upgrade the webhosting package. This is an account permissions type of security feature.
Hope this helps you out.
Official Employee
869 Messages
HI LA2 welcome to the forum,
We have updated the permissions for your user to be set as administrator. Please let us know if the issue persist.
Thank You
VBSSP-RICH
Advocate
•
1.4K Messages
10 years ago
Hello LA2 and welcome,
Yes, only the Business Class Portal (BCP) administrator email user can Upgrade or change your web hosting package . There is no lock on the ability to upgrade the webhosting package. This is an account permissions type of security feature.
Hope this helps you out.
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CC_Jacob
Official Employee
•
869 Messages
10 years ago
HI LA2 welcome to the forum,
We have updated the permissions for your user to be set as administrator. Please let us know if the issue persist.
Thank You
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