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New Contributor

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3 Messages

Tue, Aug 24, 2021 1:20 PM

SmartOffice Switch

Hello, 

What is the current make / model of the POE switch that Comcast deploys for the SmartOffice cameras in a commercial environment.

Thanks.

New Contributor

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6 Messages

2 m ago

@user_6dbb1f Hello! Thank you for reaching out to the Digital Care Team today. I assure you; you have reached the right place. I am an expert in everything Xfinity and can assist you with any account or service questions you may have. Unfortunately, we use a variety of different equipment based on needs, so we do not have an exact make and model to advise of. All Xfinity PoE filters require a professional installation.  

New Contributor

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3 Messages

2 m ago

Can you provide 1 or 2 of the models that are typically used as I need some general idea to identify space and power requirements.

Thanks.

New Contributor

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6 Messages

We do no have make and model information available. However, PoE filters are done outside the home and take up minimal space. 

New Contributor

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3 Messages

I'm inquiring about a business environment and the switch that the cameras are terminated into.

This POE switch is located inside the customer suite. 

New Contributor

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6 Messages

My apologies. I think there is some confusion. Please send us a PM with your first and last name, as well as house numbers to your service address. To send us a Private Chat Message, select the message icon in the top right corner and then search for Xfinity support. With our new Xfinity support chat, you do not need to input the name of a person. Just select Xfinity support and you will be able to speak with the next available specialist.