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jcsarbbc

Visitor

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3 Messages

Sunday, October 1st, 2017 7:00 AM

Email Migration

Will the new email migration work on a Macbook Pro?

 

I've been using the Macbook Pro since we originally became Comcast Business Customers by accessing Outlook Web Access via the internet but I'm concerned moving forward because of this.....

 

I didn't even get passed the first page yet! 

 

Received an email about the migration...."Download Outlook Assistant to ensure a seamless upgrade"...which brings me to the next page and than says....

Whoops—looks like you’re not on your PC.

Please open this link on a Windows PC to download the Outlook Assistant so you’re prepared for your Office 365 upgrade on Thursday, October 5, 2017 at 9:00: AM ET
 
It has 3 pics...laptop...desktop and a phone...of which the desktop and laptop are checked off.
 
However, my laptop is a MAC so I'm assuming it's not recognizing the MAC laptop.
 
There is a box to check that saus "I do not have a PC" but I'm afraoid to click it on move on to teh next page.
 
Will this new migration allow me to use it from a MAC? 

Question

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Updated 

7 years ago

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user_Phil

Advocate

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1.1K Messages

7 years ago

 

Hi jcsarbbc.

 

I would like to assist with the new platform and the issues you are encountering on your device. Please private message me your account number and the name of your business. 

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jcsarbbc

Visitor

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3 Messages

7 years ago

I'm sort of new in this forum and not sure exactly how to private message you. Can you please provide direction on how to do that.

 

Thanks.

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