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Genexxa's profile

Problem solver

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41 Messages

Wed, Apr 29, 2015 9:00 PM

Domain Still not transferred-04302015

 

 

Hello all at Comcast/Tech support, I hope this message finds you all well and living abundantly.

I have a domain that I thought I had transferred over to Comcast/Xfinity back in 2012.

 

In 2013 I received an email from Magohart's old registrar that I owed them money for registration fees.  I sent many letters to Comcast/Xfinity to no avail.  I am not sure what to do when you have a problem.  When you call the business support team they have never given me a confirmation number and the like.  I ask for supervisors and I can hear laughing on the other end.  I went down to Philadelphia corporate and they were unable to help. I sent letter after letter and very simply just given up.

 

Yesterday I received an email that domain would expire and that I needed to renew.

 

Please, advise if my domain is registered with Comcast/Xfnity. 

And if it is not why!  I sent the authorization codes?

 

 

IN CHRIST SERVICE

Genexxa

National Evangelist

Operations Director@MagoHart

 

 

Responses

Advocate

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1.4K Messages

6 y ago

Hello Genexxa and welcome,

 

Could you please provide the specific Domain Name you are inquiring about?

 

Thanks

 

 

 

Problem solver

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41 Messages

6 y ago

magohart.com

Administrator

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1.9K Messages

6 y ago

Hi Genexxa.  I have engaged the Business Portal Team to investigate this issue.

 

Thank You

Occasional Visitor

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7 Messages

6 y ago

Thank you the Business Portal team was not able to resolve this issue since 2012. 

Therefore, I have hired a new Registrar.

 

 

IN CHRIST SERVICE

Genexxa

National Evangelist

Operations Director @magohart