Problem solver
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41 Messages
Domain Still not transferred-04302015
Hello all at Comcast/Tech support, I hope this message finds you all well and living abundantly.
I have a domain that I thought I had transferred over to Comcast/Xfinity back in 2012.
In 2013 I received an email from Magohart's old registrar that I owed them money for registration fees. I sent many letters to Comcast/Xfinity to no avail. I am not sure what to do when you have a problem. When you call the business support team they have never given me a confirmation number and the like. I ask for supervisors and I can hear laughing on the other end. I went down to Philadelphia corporate and they were unable to help. I sent letter after letter and very simply just given up.
Yesterday I received an email that domain would expire and that I needed to renew.
Please, advise if my domain is registered with Comcast/Xfnity.
And if it is not why! I sent the authorization codes?
IN CHRIST SERVICE
Genexxa
National Evangelist
Operations Director@MagoHart
VBSSP-RICH
Advocate
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1.4K Messages
9 years ago
Hello Genexxa and welcome,
Could you please provide the specific Domain Name you are inquiring about?
Thanks
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Genexxa
Problem solver
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41 Messages
9 years ago
magohart.com
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CC_John
Retired Employee
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1.9K Messages
9 years ago
Hi Genexxa. I have engaged the Business Portal Team to investigate this issue.
Thank You
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Genexxa13
New Contributor
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7 Messages
9 years ago
Thank you the Business Portal team was not able to resolve this issue since 2012.
Therefore, I have hired a new Registrar.
IN CHRIST SERVICE
Genexxa
National Evangelist
Operations Director @magohart
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