Cloud I never signed up for and what good is a Comcast Contract anyway
My company has 2 people. 2 email addresses. I was told I could not get email without cloud servces, but I wouldn't be charged since we only have the need for 2 emails. Well, Comcast is requiring me to have 2 more, but not for me. One is because the need an administrator and another is for them to contact me.
I have had 2 ticket numbers to change this. What is worse is a salesperson Jeffery Sullivan, told me I would not be charged for any cloud services. I signed a new contract with no stipulation for any charges of cloud services.
And this is exactly why I was told I am being charged. Since my contract had nothing about cloud or eamil services, I had to pay. My contract is a business account and it states notheing about Cable TV services or HD equipment, but they are not charging for those yet!
I have spent hours trying to get this resolved. I have a ticket number CR750101761, but it does not good. Actually, the email address to the salesman is jeffery_Sullivan2@comcast.com
If you have a moment, please send him some email soap to wash out his mouth.
I guess Comcast is now in MIcrosoft's pocket. I have grown weary and I can assure you the next time a contract has to be done it will cover EVERYTHING. It will state exactly what I am buying and state everything I am not buying. It will certainly be a large problem with the next salesperson, but sometimes you just have to stick by principle.