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New Member

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6 Messages

Tuesday, October 4th, 2022 10:27 AM

Big Ten Network

We have the standard TV package. The channel lineup shows the BIG Ten Network is included. When we tune to it it shows subscription required. It is not shown as an add on package. Why is the BIG not showing on our package?

Official Employee

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24 Messages

2 years ago

@user_a8546c Hello! Thank you for reaching out to us here. Can you please send us a Private Message with your full name and address? We will need to check your channel lineup to make sure we are answering your question accurately. Here are some instructions on how to send us a Private Message in case you need them:

 

Click "Sign In" if necessary
 • Click the "Peer to peer chat" icon (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

 

We look forward to speaking to you there. 

New Member

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6 Messages

@Comcast_Benjamin​ When I try to send a privat emessage to you your ID does not come up as comcast_benjamin. Please advise

New Member

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6 Messages

@Comcast_Benjamin​ xfinity support does not show up in drop down as well

Official Employee

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24 Messages

2 years ago

@user_a8546c We just got your PM, thank you so much! We'll reply to you there.