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JDRC's profile

New Contributor

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4 Messages

Wed, Jan 25, 2017 10:00 AM

Unable to create new user

I created a new user but was unable to log into the account. I noticed the account had pending next to it so I deleted and tried to recreate it. Now it tells me "The email address selected is already registered, please select another email address". Any suggestions?

Official Employee

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869 Messages

5 y ago

Hello JDRC,

 

Can you please send me a private message with your account number and user that you just created?

 

Thank you