Sharepoint help

I have tried several times to Create Sharepoint, and am unable to get to a manage sharepoint site. Please help!!

Responses

Accepted Solution

VBSSP-RICH

Advocate

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1.4K Messages

10 years ago

Hello cstarkey13 and welcome,

If a customer is looking to activate their Sharepoint, they would need to be logged in as Business Owner or the Services Manager/Administrator. Once activated, whoever originally activated the Sharepoint is the user who will be able to add users to the Sharepoint, or if already added, a Sharepoint user with Full Control permissions are allowed to add users.

Hope this helps you out.

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Accepted Solution

CC_John

Advocate

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1.9K Messages

10 years ago

HI cstarkey13. I have checked the domains associated with this account on the Comcast Servers and at this time there is not a sharepoint account associated with either one. You ans now create the site via the Business Portal with using the Administrator credentials for your Comcast Business Portal account.

Thank You

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Accepted Solution

cstarkey13

Visitor

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3 Messages

10 years ago

I still do not receive manage sharepoint as an option. Everytime I click on create it gives me the message that it is in process, but still never receive a manage option. I have logged in under both adminstrator accounts and both do the same things.

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cstarkey13

Visitor

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3 Messages

10 years ago

I am logged in as the Services Manager/administrator, and still do not get to a manage sharepoint. The site always goes back to create sharepoint after I receive the message that they are processing the request. I have had sharepoint in the past, but the manage portion went away. Please let me know what I need to do.

Thank you,

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Comcast_Jon

Administrator

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1.5K Messages

10 years ago

cstarkey13,

I've sent a refresh to your primary account.

Please sign in to your My Account Portal and check to create Share Point site option.

Thank you

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