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Visitor
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3 Messages
Friday, November 21st, 2014 11:00 AM
Sharepoint help
I have tried several times to Create Sharepoint, and am unable to get to a manage sharepoint site. Please help!!
Question
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Updated
10 years ago
2.3K
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Accepted Solution
VBSSP-RICH
Advocate
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1.4K Messages
10 years ago
Hello cstarkey13 and welcome,
If a customer is looking to activate their Sharepoint, they would need to be logged in as Business Owner or the Services Manager/Administrator. Once activated, whoever originally activated the Sharepoint is the user who will be able to add users to the Sharepoint, or if already added, a Sharepoint user with Full Control permissions are allowed to add users.
Hope this helps you out.
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Accepted Solution
CC_John
Retired Employee
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1.9K Messages
10 years ago
HI cstarkey13. I have checked the domains associated with this account on the Comcast Servers and at this time there is not a sharepoint account associated with either one. You ans now create the site via the Business Portal with using the Administrator credentials for your Comcast Business Portal account.
Thank You
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Accepted Solution
cstarkey13
Visitor
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3 Messages
10 years ago
I still do not receive manage sharepoint as an option. Everytime I click on create it gives me the message that it is in process, but still never receive a manage option. I have logged in under both adminstrator accounts and both do the same things.
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cstarkey13
Visitor
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3 Messages
10 years ago
I am logged in as the Services Manager/administrator, and still do not get to a manage sharepoint. The site always goes back to create sharepoint after I receive the message that they are processing the request. I have had sharepoint in the past, but the manage portion went away. Please let me know what I need to do.
Thank you,
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Comcast_Jon
Administrator
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1.5K Messages
10 years ago
cstarkey13,
I've sent a refresh to your primary account.
Please sign in to your My Account Portal and check to create Share Point site option.
Thank you
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