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2 Messages

Friday, March 13th, 2015 10:00 AM

Re: Valid mailbox bounces

Good afternoon,


I am having a similar issue with one mail box ( not recieving email from one of my other users ( See bounce back below. The jennifers address was deactiviated for a time then reactivated. All other users are normal and jennifers recieved mail from all other addresses. Checked blocking and forwarding in jennifers account, all normal. Any Ideas?


Thank you,



Diagnostic information for administrators:

Generating server: #550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##

Original message headers:

Received: from ([]) by ([]) with mapi id 14.03.0224.002; Thu, 5 Mar 2015 11:58:08 -0600Content-Type: application/ms-tnef; name="winmail.dat"Content-Transfer-Encoding: binaryFrom: Matt Baggett <>To: "Jennifer Shearer (" <>Subject: FW: NEW PO 144809Thread-Topic: NEW PO 144809Thread-Index: AdBSz8Nx9yVQSfr6TYWhjR0gAIzUngEnkKsgDate: Thu, 5 Mar 2015 11:58:08 -0600Message-ID: <>References: <>In-Reply-To: <>Accept-Language: en-USContent-Language: en-USX-MS-Has-Attach: yesX-MS-TNEF-Correlator: <>MIME-Version: 1.0X-Originating-IP: []

New problem solver


30 Messages

9 years ago

You might want to send a private message to Comcast_jon.

They Might be able to help behind the scenes.

This is a customer-to-customer board, but there are some comcast folks who monitor it.


One thing to look at:

Instead of letting the "autofill" function of the "To" field generate Jennifer's address, be sure you type the whole thing in exactly, including the @[domain] part of the address.

Autofill might be doing something funky witout you seeing the whole thing.