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mcrossno's profile

New Member

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1 Message

Friday, March 28th, 2014 6:00 PM

MS Outlook Exchange Display Name

We recently switched our company pop email over to Comcast.  A co-worker and myself corrected an error in our account names and since then when we send out emails, a comma is placed in between our first and last names.  I went into outlook to make the correction but the issue isn't with outlook.  It appears to be with exchange.  I've tried to correct this on the comcast site, but there doesn't appear to be a way to do that.  Any help will be appreciated.

Thanks,
Matt

Administrator

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1.5K Messages

11 years ago

Hello mcrossno,

 

Welcome to the forum.

The community would like to help but can clarify a few item for us?

1. Which Internet browser are you using?

2. Are you using an email account with administration right?

3. Do you get any errors when you are updating the account names?

 

 

Thank you

Visitor

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1 Message

9 years ago

I have the same issue. How do I submit a support ticket for this? Comcast, please advise.

New Member

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1 Message

9 years ago

I'm having the same problem.  I set up a new user, but his email is being sent as "Firstname, Lastname."  It should be either "Firstname Lastname" without the comma, or "Lastname, Firstname."  I can't find a way to change this on the Comcast website or in Outlook.