Skip to content
rickvv2's profile

Occasional Visitor


5 Messages

Friday, February 20th, 2015 11:00 AM

Manually configure Outlook 2007/2010?

If my autodiscover doesn't work on the inside of our network, and I wanted to use manual settings...based on the options I find in OWA, what server names would I enter in the profile for a user?

(Specifically the Exchange Server, and the proxy name for Outlook Anywhere)

Here's what I see in the OWA options.




Mailbox owner: Judith xyz‎[judith@[false name].com]‎
User-Agent: Mozilla/5.0 ‎(Windows NT 6.1; WOW64; Trident/7.0; rv:11.0)‎ like Gecko
The required version of Silverlight is installed: Yes
Required version of Silverlight: 2.0.31005.0
Outlook Web App experience: Premium
User language: English ‎(United States)‎
User time zone: ‎(UTC-06:00)‎ Central Time ‎(US & Canada)‎
Exchange mailbox address: /o=W14D/ou=Exchange Administrative Group ‎(FYDIBOHF23SPDLT)‎/cn=Recipients/cn=640157ac
Host address:

Host name:
Exchange Client Access server name:
Exchange Client Access server .NET Framework version: 2.0.50727.5472

Client Access server operating system version: Microsoft Windows NT 6.1.7601 Service Pack 1
Client Access server version:
Client Access server platform: 64bit

Mailbox server name:
Mailbox server Microsoft Exchange version:
Client Access server operating system language: en-US
Client Access server language: en-US
Client Access server time zone: ‎(UTC-06:00)‎ Central Time ‎(US & Canada)‎
Other Microsoft Exchange server roles currently installed on the Client Access server:
Authentication type associated with this Outlook Web App session: Kerberos
Public logon: No
Internal POP setting:
     Server name:
     Port: 110
     Encryption method: TLS
Internal IMAP setting:
     Server name:
     Port: 143
     Encryption method: TLS
Custom Forms: loaded
Segmentation settings: fffffffeefc177bf
Restricted functionality settings: fffffffeefc177bf

Occasional Visitor


5 Messages

9 years ago

I fixed DNS on the local windows server, following the steps in the "Internal DNS and AutoDiscover" section near the bottom of the page here:


We should be good, now. One user's Outlook already made the auto-changeover to the new server names (from the CNAME I configured yesterday out in the zone files on their DNS server network solutions).





1.4K Messages

9 years ago

Hello rickvv2 and welcome,


Glad to hear you were able to grasp onto your solution. If you ever have any email address issue here is a great rule of thumb :


Log into your Business Class Portal (BCP) administrator email account, then Manage Services.Email, then click on View DNS Settings and this will display all of the relevant Domain and email specific addresses that you can manually configure on any of your BCP Outlook email user accounts.


Hope this helps you out.