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snellsf's profile

Visitor

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7 Messages

Saturday, November 15th, 2014 3:00 AM

Manage SharePoint option has disappeared

Where is the manage SharePoint option??  It has disappeared. Only thing I see is to CREATE SharePoint. Been working with SharePoint on this site for over 2 years and now I cannot get to any of my files. What is going on??

Thanks, Steve Snell  Morton Automotive Group

Advocate

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1.4K Messages

9 years ago

Hello snellsf and welcome,

 

Please make sure you logging into the Business Class Portal (BCP) using the administrator account to have Sharepoint management access.  Sharepoint users permissions access can be setup only by the BCP administrator (Business Owner or Services Manager/Administrator permissions specifically) account only. 

 

Hope this helps you out.

Visitor

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7 Messages

9 years ago

Thank you for the response. But I don't think this is the solution to what was going on.  Someone else from our company spoke with one of your reps who referred the problem to your engineering department for software analysis, rework and a solution.  It has been fixed now, but was not an issue of privileges and accesses.  Steve at Academy Auto

Official Employee

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869 Messages

9 years ago

Snellsf,

Thank you for the follow up I'm glad to hear it was resolved!