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Visitor
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5 Messages
Tuesday, May 13th, 2014 2:00 PM
How long until I can create a new account with same e-mail address?
Deleted User Account with assign e-mail box, how long until I can create a new account with the same e-mail address?
Question
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Updated
10 years ago
2.8K
6
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Responses
Accepted Solution
FredSassen
Visitor
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5 Messages
11 years ago
Nevermind, I can do it now.
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Comcast_Jon
Administrator
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1.5K Messages
11 years ago
Hello FredSassen,
Welcome to the forum.
To your query, normally you should be able recreate the same email address immediately.
However, we do recommend waiting approximately 6 hrs. for it to clear.
Thank you
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FredSassen
Visitor
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5 Messages
11 years ago
It has been a few days now and it still says it is registered already.
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Comcast_Jon
Administrator
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1.5K Messages
11 years ago
Glad to hear Fredsassen and thank you for the reply!
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jcampbell
New Member
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1 Message
10 years ago
Hello,
I get the message "The email address selected is already registered, please select another email address" when I try to create the account. It may be somehow "registered" but it doesn't show in my list of email addresses that I can manage. So, I can't delete it and I can't re-register it. So, what gives????
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Comcast_Jon
Administrator
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1.5K Messages
10 years ago
Hello jacmpbell,
Welcome to the forum.
The community would like to help, but can you clarify a few items for us?
1. When you were activating the MyAccount did create a primary account that has domain of .comcastbiz.net?
2. After you got that error, did you sign out of the MyAccount and sign back in?
3. What is the Internet Browser you are using?
Thank you
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