New Member
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1 Message
Email migration difficulties
Last week, a Comcast support staffer helped me change my email settings to point to the new Outlook 365 server addresses. I was able to receive and send mail using my Thunderbird email client at that time. Today I am unable to receive or send, and the message received when trying is "Not an IMAP 4 server".
1. Why is this a problem now when it wasn't last week?
2. Will I be forced to use the Outlook 365 email client instead of Thunderbird to handle my email?
user_Phil
Advocate
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1.1K Messages
7 years ago
Hi fg and welcome to the support forums.
I would like to review your new email settings. Please private message me your account number and the name of your business. Also, please include your email address.
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