E-Mail down since 8:30am
Our entire company's e-mail system hasn't been able to send, or receive, any emails since 8:30am.
When I called business support and talked to an agent, she claimed it was because we were being migrated. Our migration was originally scheduled for 9/13 at 6:00am. There were issues leading up to the migration, so I don't think it ever took place. I don't know because Comcast never contacted us to: A. Let us know what happened. And B. Give us a new install time. .
So today, we were told to log on to the business portal, and go to the link there for a working OWA. Same thing happens on OWA as is happening on Outlook. All messages to and from our email accounts are being rejected. I was told nobody can even look at this until monday.
Can somebody please help? If I could find out how long the migration is going to take? Or find a working email solution before Monday morning? We are an Ag company,... and this is one of our busiest times. To say that we're crippled right now is an understatement.