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westmo's profile

Visitor

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3 Messages

Monday, November 24th, 2014 4:00 PM

Cannot get to my SharePoint Site

Getting an IIS error when trying to bring up my SharePoint site

 

Administrator

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1.5K Messages

10 years ago

Hello westmo,

 

Welcome to the forum.

The community would like to help, but can you clarify a few items for us?

1. Have you activated your Share Point account via these steps? - Create a SharePoint site

2. Are you using your primary account to log in?

3. What is the internet browser you are using to access the SharePoint site?

 

 

Thank you

Visitor

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3 Messages

10 years ago

Yes I actually had alot of content ie documents and pdf on the site.

It now only gives me a IIS error when trying to access the site.

The internet browser is IE11... But that's not the problem...I'm a SharePoint person so I know it's a problem on comcast end.

Administrator

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1.5K Messages

10 years ago

Hello westmo,

 

Thank you for the information.

I've sent a refresh to the primary admin account.

Please try to sign again to SP site, after clearing your IE browser cache.

 

Thank you

Visitor

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3 Messages

10 years ago

No it is still not working... I get prompted to login and get the following error.

 

HTTP/1.1 200 OK
Server: Microsoft-IIS/7.5
Date: Fri, 19 Dec 2014 08:25:13 GMT
Connection: close

Administrator

 • 

1.5K Messages

10 years ago

westmo,

 

Can you please send me the following information via private message?

 

1. Your Full Name

2. Your Account Number

3. Your domain/primary admin email

4. A contact number

 

Thank you