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Visitor
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3 Messages
Monday, November 24th, 2014 4:00 PM
Cannot get to my SharePoint Site
Getting an IIS error when trying to bring up my SharePoint site
Question
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Updated
10 years ago
1.6K
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Responses
Comcast_Jon
Administrator
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1.5K Messages
10 years ago
Hello westmo,
Welcome to the forum.
The community would like to help, but can you clarify a few items for us?
1. Have you activated your Share Point account via these steps? - Create a SharePoint site
2. Are you using your primary account to log in?
3. What is the internet browser you are using to access the SharePoint site?
Thank you
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westmo
Visitor
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3 Messages
10 years ago
Yes I actually had alot of content ie documents and pdf on the site.
It now only gives me a IIS error when trying to access the site.
The internet browser is IE11... But that's not the problem...I'm a SharePoint person so I know it's a problem on comcast end.
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Comcast_Jon
Administrator
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1.5K Messages
10 years ago
Hello westmo,
Thank you for the information.
I've sent a refresh to the primary admin account.
Please try to sign again to SP site, after clearing your IE browser cache.
Thank you
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westmo
Visitor
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3 Messages
10 years ago
No it is still not working... I get prompted to login and get the following error.
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Comcast_Jon
Administrator
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1.5K Messages
10 years ago
westmo,
Can you please send me the following information via private message?
1. Your Full Name
2. Your Account Number
3. Your domain/primary admin email
4. A contact number
Thank you
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