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hiryu's profile

New problem solver

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24 Messages

Sunday, October 4th, 2020 3:00 PM

Need a reverse DNS record for IPv6.

Hello,

I need to get a reverse DNS record setup for IPv6.

Accepted Solution

Official Employee

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270 Messages

4 years ago

Hello, how are you? I hope my reply finds you at a good time and your weekend is going well. I will be happy to help you with a Reverse DNS for your IPv6. We will need to collaborate with our advanced repair team, but I promise I will do my part to get this taken care of. If you can send a private message I can locate your account and get started 🙂 Please include your name exactly as it appears on your account, your full-service address, and your account number. (or phone number) If you can also include your best contact phone number, email address, your IP address, and the domain you need your IP pointed at this will save us some time! Thanks in advance for your help working on this request. 

New problem solver

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24 Messages

4 years ago

Sent a private message.

Official Employee

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526 Messages

4 years ago

Thanks so much for taking the time to send through a private message. I am not showing that we received it here. Can you please try to resend it through?  

Official Employee

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289 Messages

4 years ago

Yes. Over social media, we are a corporate Digital Care team of expert specialists who are diligent in helping customers with solutions for DNS requests such as this. If you don’t mind, please feel free to send me a private message as well by clicking on my handle (Comcast_Gabe) and we will work to ensure the DNS request gets this resolved in a timely manner. Thank you so kindly.

New problem solver

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24 Messages

4 years ago

I sent it directly to Joseph. Shall I sent it directly to you?

New problem solver

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24 Messages

4 years ago

I am unable to send you a private message: " You have reached the limit for number of private messages that you can send for now. Please try again later. "

New Contributor

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28 Messages

3 years ago

I have the same need, also sending a message.

Problem solver

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144 Messages

3 years ago

@smoats

 

Thanks so much for reaching out. We have responded and replied to your Private Message. We can't thank you enough for your patience, and look forward to hearing from you soon. 

Contributor

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27 Messages

3 years ago

Why isn't there just a web form customers can fill out for this?