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New problem solver

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20 Messages

Wednesday, March 22nd, 2017 10:00 AM

IPv6 stopped working (again)

I thought this problem would be solved with a new modem, but it happened again. Sometime between yesterday and today, all IPv6 packets are being dropped. The modem is still assigning us IPv6 addresses, but pings to IPv6 addresses (e.g. ipv6.google.com) always time out with no response.

 

Power-cycling the modem always fixes the problem, but this is still annoying.

 

The other problem is the tech I get on the phone claims the Comcast equipment is working correctly, when she clearly hasn't tried pinging an IPv6 address. I scheduled a tech to come out here today, so I'll have to do without IPv6 until then (because if I power cycle, it will start working and there will be nothing to diagnose).

Gold Problem solver

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575 Messages

7 years ago

Hello StarNet and welcome to forums. I wanted to check with you to see if this issue was resolved yet?

New problem solver

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20 Messages

7 years ago

Yes, the modem was replaced and now IPv6 is working again.