New Member
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4 Messages
Unable to login to Business Gateway
I am unable to login to the Comcast gateway to check settings; I am using the default user ID of cusadmin. I am pretty sure that I changed the password after installation, but the password is not working. Am I able to do a reset to factory settings, or is there a way that the password can be changed by Comcast support?
Thanks in advance for any assistance that can be provided.
Clark Walters
Accepted Solution
CCMichael
Gold Problem solver
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575 Messages
10 years ago
Hello Gclarkw,
I have reset the modem password to its default "highspeed" please, let me know if you need anything else.
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Accepted Solution
weinrich
New Member
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1 Message
10 years ago
Can you reset our modem password to default please?
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Gclarkw
New Member
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4 Messages
10 years ago
Thank you for the assistance. I am able to login and change the password.
Clark Walters
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CC_Jacob
Official Employee
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869 Messages
9 years ago
So sorry for the delay weinrich,
Your password has been reset back to the default.
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