Reset Username/Password for business gateway

Hi,

I use a web-based security system that I set up 2 years ago. I am having issues and need to "open the ports" and I need to login to my modem but don't know the username or password.

How do I reset them?

Responses

Accepted Solution

Comcast_Jon

Administrator

•

1.5K Messages

10 years ago

Hello TXHOUSE,

Welcome to the forum.

Password has been reset back to default.
Please try to sign in again.

Thank you

0

Accepted Solution

Comcast_Jon

Administrator

•

1.5K Messages

9 years ago

Hello barefootmailman138,

Welcome to the forum.

Password has been reset back to default. (cusadmin/highspeed)
Please try to sign in again.

Thank you

0

Comcast_Jon

Administrator

•

1.5K Messages

10 years ago

Hello trainercobb,

Welcome to the forum.

The default user name is: cusadmin and password is: highspeed.

*If you can't sign into the IP-Gateway please repost and we can reset it for you.

Thank you

0

Comcast_Jon

Administrator

•

1.5K Messages

10 years ago

Hello Ig64,

Welcome to the forum.

Password has been reset back to default.
Please try to sign in again.

Thank you

0

lg64

New Member

•

1 Message

10 years ago

Hi,

Please reset my modem smcd3g-ccr. I point my IE to 10.1.10.1 and use id cusadmin and password highspeed.

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TXHOUSE

New Member

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2 Messages

10 years ago

Is it possible to get you to reset mine also?

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rtarrance

New Contributor

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3 Messages

10 years ago

cancel

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rtarrance

New Contributor

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3 Messages

10 years ago

Cancel

0

CC_Jacob

Official Employee

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869 Messages

10 years ago

Hello rtarrance,

Not sure what you mean by cancel but if you need your modem password reset please feel free to let me know.

Thank you

0

barefootmailman138

New Member

•

1 Message

9 years ago

I am also having the same problem logging into my business modem. I called and got the cusadmin and highspeed options but they don't work. Can someone help me reset them. Thanks

0

laszlo

Visitor

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5 Messages

9 years ago

Please reset mine again. It seems like every time the firmware is updated, it gets changed to something that is not 'highspeed'. Do you know if there is a new default?

Thanks.

0

CCMichael

Gold Problem solver

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575 Messages

9 years ago

Hello everyone,

If you are experiencing issues with loging into your modem or need your password reset on the modem please feel free to send a private message to any of the site administrators Comcast_Jacob, Comcast_John, Comcast_Jon, or myself (Comcast_Michael). You can also call 1-800-391-3000 and have tech suppport help 24/7.

Thank You!

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