Reset Static IP router password.

Hi there,

I took over as admin at my company and can't seem to login using the router password or the default for cusadmin. We're on a static IP so holding the factory reset is not an option. Looking for some help.

Thanks,

Responses

Comcast_Orlando

Official Employee

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59 Messages

11 months ago

@Hopetrans

Hello and thanks for taking the time to reach out on our Business Forums to let us know you're also experiencing issues when using VoiceEdge.

My team is here to help and to best assist you with further investigating/troubleshooting this, please send us a private Direct Message. To send a "Peer to peer" / "Private Direct message" message to "Comcast Business":

• Click "Sign In" if necessary

• Click the "Peer to peer chat" icon or https://forums.businesshelp.comcast.com/peer-to-peer-chat

• Click the "New message" (pencil and paper) icon

• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there

• - As you are typing a drop-down list appears. Select "Comcast Business" from that list

• - An "Comcast Business" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it"

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Comcast_JustinC

Official Employee

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26 Messages

11 months ago

@Hopetrans I appreciate you sending the direct message, I'll follow up with you there to continue.

0