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3DPartsmfgAdmin
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New Member

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3 Messages

Wednesday, February 11th, 2026

reset modem password to default

Hello, I'm trying to login to our modem to open a port and can't login the "highspeed" password does not work. 

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26 days ago

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Comcast_Jorge

Official Employee

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53 Messages

26 days ago

 

3DPartsmfgAdmin Hi there! Thanks for using our Forums and welcome to our community. I see that you are having some trouble accessing the modem settings, and we are here to help. Are you getting an error message or code that is showing?

 

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3DPartsmfgAdmin

New Member

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3 Messages

I used cusadmin and I thought the password was "highspeed" and it tells me the password is incorrect. 

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26 days ago

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Comcast_Peter

Official Employee

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42 Messages

 

3DPartsmfgAdmin Chances are if you reset your modem the password you had would have been set back to default: 

Username: admin
Password: password (all lowercase)

 

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26 days ago

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3DPartsmfgAdmin

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3 Messages

this didn't work when I tried it

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26 days ago

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Comcast_Peter

Official Employee

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42 Messages

 

3DPartsmfgAdmin What you will want to do is call our Business Team at 1 (800) 391-3000.

 

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26 days ago

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