Comcast Business Support Community

Unable to access my businesses Comcast account

It has been 3 months and I still encounter errors trying to access my Business account for our Fiber internet services. We also need to use the workaround website to make the payments on our account. We are unable to download the invoices or see what is happening with our account.

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Unable to access my businesses Comcast account

It has been 3 months and I still encounter errors trying to access my Business account for our Fiber internet services. We also need to use the workaround website to make the payments on our account. We are unable to download the invoices or see what is happening with our account.

user_17494d Greetings! Thank you so much for using our Forums to contact our us and we are sorry to hear about the issues you are getting wile trying to access your internet. I would be happy to look into any account specifics with you. P

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No WiFi Connection on Certain Devices

I have a CBR-T modem/router, part number CGA4131COM. Certain devices will not always connect to the wifi, especially the 5ghz wifi. It is not always the same devices. The modem/router has been restarted numerous times. This has been going on for several months. I believe the modem/router is failing.

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No WiFi Connection on Certain Devices

I have a CBR-T modem/router, part number CGA4131COM. Certain devices will not always connect to the wifi, especially the 5ghz wifi. It is not always the same devices. The modem/router has been restarted numerous times. This has been going on for several months. I believe the modem/router is failing.

user_be72e1 Thank you so much for using our Forums and our team is here happy to work with you to see what is going on with your connection. To get started please send us a direct message with your full name and complete service address. To do so, cl

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Comcast Business WiFi Pro config

How do you get the wifi to resolve to the business gateway as it's router so it connects to the same subnet. Right now, when connecting the wifi is routing with it's own 172.16 subnet and not the gateway's 10.1.10.1 network. Do you just turn off DHCP in the network of the APs when you configure a ne

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Comcast Business WiFi Pro config

How do you get the wifi to resolve to the business gateway as it's router so it connects to the same subnet. Right now, when connecting the wifi is routing with it's own 172.16 subnet and not the gateway's 10.1.10.1 network. Do you just turn off DHCP in the network of the APs when you configure a ne

user_103b9f Greetings! Thank you so much for using our Business Forums and for taking the time to write us. We see that you are having issues with your connection and we are here to help. Please send us a direct message with your full name, business

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Comcast Business log in has stopped working on main browser

After signing into my business account yesterday on Microsoft Edge, I was prompted to confirm with a 6-digit code, and I selected to remember the browser and not ask again. Since then, whenever I try to log in again, I keep getting an error message that just says "Something happened, please try agai

user_beb120 Thank you so much for your reponse and effort on this. Have you tried clearing the cookies and cache as well? We are here to help and make sure you get access.

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Comcast Business log in has stopped working on main browser

After signing into my business account yesterday on Microsoft Edge, I was prompted to confirm with a 6-digit code, and I selected to remember the browser and not ask again. Since then, whenever I try to log in again, I keep getting an error message that just says "Something happened, please try agai

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Comcast Business log in has stopped working on main browser

After signing into my business account yesterday on Microsoft Edge, I was prompted to confirm with a 6-digit code, and I selected to remember the browser and not ask again. Since then, whenever I try to log in again, I keep getting an error message that just says "Something happened, please try agai

Hello there User0809 and thanks for you allowing us the opportunity to help. We are sorry you are having issues trying to log in, and our team is here to assist. How are you trying to log in via our app or site?

Reverse DNS Request

I'd like to have a reverse DNS entry created for one of my IP addresses. How do I go about this? Thank you.

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