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otter's profile

New Member

 • 

1 Message

Thursday, July 9th, 2015 6:00 AM

Reset Business Gateway Password

Hello,

 

We need to access our gateway routers settings to confirm some network settings. We have forgotten the username and password on it however.

 

Could you please rest it to the default for us?

 

Thank you.

Accepted Solution

Retired Employee

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1.9K Messages

9 years ago

Thank you train_wreck.   Otter and Rockigham the username/password has been reset on your devices.

 

Thank You

Accepted Solution

New Member

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1 Message

9 years ago

Can you reset mine getaway password to default too?

 

Thanks,

D

Accepted Solution

Administrator

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1.5K Messages

9 years ago

Hello cdr67,

 

Welcome to the forum.

Password has been reset back to default.
Please try to sign in again.


Thank you

New problem solver

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3 Messages

9 years ago

 can you reset mine too?

Gold Problem solver

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610 Messages

9 years ago

To the both of you, send a private message to any of the red colored "Comcast_" users on this forum, informing them that you request a password reset. Include with it your account number and cable modem MAC address.

 

In addition, you can always press the reset button on the back of the gateway to do a complete factory reset. Be aware that doing this will delete all static IPs as well as any custom settings you may have configured on the gateway.

Occasional Visitor

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6 Messages

9 years ago

Please reset my DPC3939B password credentials.

Occasional Visitor

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6 Messages

9 years ago

Jon,

 

Thanks for the help.  I tried to login with cusadmin/highspeed, but receive access denied.  Any thoughts?

New Member

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1 Message

9 years ago

I need my router reset 

New Member

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1 Message

9 years ago

Please also reset my cusadmin password. Thank you

New Member

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1 Message

9 years ago

Can you please reset mine as well?

Gold Problem solver

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575 Messages

9 years ago

Hello everyone,

 

Would you please send me a private message with your account information if you also need your business gateway password rest.

 

Thank You