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Philbricks's profile

Visitor

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1 Message

Wednesday, September 13th, 2017 10:00 AM

Please reset cusadmin password to default.

I need the cusadmin password reset to default.  I need to log in to the gateway and no one knows the password

Advocate

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1.1K Messages

7 years ago

 

Hi Philbricks and welcome to the support forums. 

 

I can certainly assist with your gateway. Please private message me your account number and the name of your business.

Visitor

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1 Message

6 years ago

I need the cusadmin password reset to default.  I need to log in to the gateway and no one knows the password

Advocate

 • 

1.1K Messages

6 years ago

Hi EnergySoft and welcome to the business forums.

 

I can help with your admin credentials. You are able to factory reset the gateway. This will reset any changes made to the interface. If you would like to avoid losing your current settings, please private message me your first and last, the name of your business, the full address of your business location and the phone number associated with your business account.