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plindner's profile

New Contributor

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9 Messages

Wednesday, June 10th, 2015 5:00 PM

Password reset for SMC

I'd like to request a reset to default password too.

 

I guess this is the place to get your modem reset since tier1 support in Alabama told me to:

- Factory reset(!)  [right and lose my config]

- Or call back and try to get someone in Denver.

 

I finally persisted and the agent told me someone would contact me, I got CR471173606 for my 30 minutes of arguing.

 

 

Accepted Solution

Advocate

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1.4K Messages

9 years ago

Hello plinder and welcome,

 

Only your SMC login credentials have been restored to factory default setting.

 

Hope this helps you out.