No WiFi Connection on Certain Devices

I have a CBR-T modem/router, part number CGA4131COM. Certain devices will not always connect to the wifi, especially the 5ghz wifi. It is not always the same devices. The modem/router has been restarted numerous times. This has been going on for several months. I believe the modem/router is failing. Any thoughts on this?

Responses

Comcast_Jorge

Official Employee

•

39 Messages

1 month ago

user_be72e1 Thank you so much for using our Forums and our team is here happy to work with you to see what is going on with your connection. To get started please send us a direct message with your full name and complete service address. To do so, click on the direct messaging icon located at the top right of this forums page.

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