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jamesy

New Member

 • 

1 Message

Monday, December 14th, 2015 12:00 PM

Need the password for my SMC gateway reset

I'd like to request a reset to default password for my comcast business gateway.

 

I tried the reset button on the back of the modem, but I am still unable to successfully login using any combination of usernames/passwords

 

This is a gateway model SMCD3G-CCR

 

 

Question

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Updated 

8 years ago

4K

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Accepted Solution

CC_John

Retired Employee

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1.9K Messages

9 years ago

HI Jamesy.  The gateway username/password has be set to the defaults. Login:cusadmin password:highspeed.

 

Thank You

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Camp_Guy

Visitor

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4 Messages

8 years ago

Hi John,

 

Can you do the same for me please.

 

Thanks.

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sheswired

New Member

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2 Messages

8 years ago

Hi John,

Would you do the same for me and reset to defaults, please?

Thank you,

Sue

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CC_Jacob

Official Employee

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869 Messages

8 years ago

Hello sheswired, 

 

Your modem password has been reset back to default. ​​​​​​​

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Camp_Guy

Visitor

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4 Messages

8 years ago

Hi John,

 

Can you reset mine as well?

 

Thanks

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Camp_Guy

Visitor

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4 Messages

8 years ago

John,

 

Can you reset mine as well?

 

Thanks.

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Camp_Guy

Visitor

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4 Messages

8 years ago

Hi John,

 

Any word on my request?

 

Thanks.

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CCMichael

Gold Problem solver

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575 Messages

8 years ago

Sorry for the delayed response Camp_Guy,

 

I have reset your modem password to the default "highspeed". Please let me know if you need help with anything else.

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