
Equipment
Modems, Gateways, and Networking Devices
New Member
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1 Message
Monday, December 14th, 2015 12:00 PM
Need the password for my SMC gateway reset
I'd like to request a reset to default password for my comcast business gateway.
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I tried the reset button on the back of the modem, but I am still unable to successfully login using any combination of usernames/passwords
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This is a gateway model SMCD3G-CCR
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Question
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UpdatedÂ
10 years ago
4.1K
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Responses
Community Best Answer
CC_John
Retired Employee
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1.9K Messages
11 years ago
HI Jamesy. Â The gateway username/password has be set to the defaults. Login:cusadmin password:highspeed.
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Thank You
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Camp_Guy
Visitor
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4 Messages
10 years ago
Hi John,
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Can you do the same for me please.
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Thanks.
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sheswired
New Member
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2 Messages
10 years ago
Hi John,
Would you do the same for me and reset to defaults, please?
Thank you,
Sue
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CC_Jacob
Official Employee
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869 Messages
10 years ago
Hello sheswired,Â
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Your modem password has been reset back to default. ​​​​​​​
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Camp_Guy
Visitor
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4 Messages
10 years ago
Hi John,
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Can you reset mine as well?
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Thanks
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Camp_Guy
Visitor
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4 Messages
10 years ago
John,
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Can you reset mine as well?
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Thanks.
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Camp_Guy
Visitor
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4 Messages
10 years ago
Hi John,
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Any word on my request?
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Thanks.
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CCMichael
Gold Problem solver
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575 Messages
10 years ago
Sorry for the delayed response Camp_Guy,
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I have reset your modem password to the default "highspeed". Please let me know if you need help with anything else.
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