Need SMCD3G Modem/Router combo in Bridge mode

Question

Our office recently had VoIP phone systems installed, and not having the modem bridged has been causing issues. The model number is SMCD3G.

I am hoping a comcast employee can bridge this modem for me.

Thank you.

VBSSP-RICH · Accepted Answer

Hello pakolasteichen and welcome,

I presume you are using a firewall/controlling router with a Comcast static IP that is using its DHCP and if so then :

1. login into your SMC by connecting a computer to any LanPort 1-4

2. bring up a browser, go to 10.1.10.1, then username=cusadmin , password=highspeed.

3. click on LAN, then click on check mark next to Enable DHCP Server and this will uncheck checkbox

4. then click apply

When the SMC re-initializes you are now in psuedo-bridge mode.

Hope this helps you out.