Could we please have our SMC Business Gateway credentials reset to default

Hello hyitdude and welcome to forums,

I have reset your password to the default "highspeed" without quotes. Please let me know if there is anything else I can help you with.

Thanks for trying. I am still getting an "incorrect login". Tried a power cycle, no difference. I had changed the username also. Could you change both to the defaults?

Hello hyitdude,

You modem password has been reset back to default. Please retry to login.