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SeamusO's profile

New Contributor

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9 Messages

Saturday, March 26th, 2016 7:00 AM

cg3000dcr no access to web interface

Recently, I needed to check something in my Netgear gateway and was unable to access the web interface at 10.1.10.1

 

I restarted the modem 2 days ago and was able to access the interface, but an attempt this morning again failed. Has there been a recent firmware update that's been pushed or is this a case where the modem will need to be replaced?

Official Employee

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869 Messages

8 years ago

So sorry for the delay,

 

Are you still having any issues logging into your modem? 

New Member

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1 Message

8 years ago

I'm having this issue currently. Internet works but I'm unable to connect to router webpage.

Gold Problem solver

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575 Messages

8 years ago

Hello kalvinv,

 

I can do a factory reset to the modem to see if it helps. Please send a private message when you are ready for me to proceed.

New Member

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1 Message

8 years ago

I'm having the same issue.  After a day or two of uptime I am unable to access the web interface and pings to the web interface IP go from 1ms to 4-7ms.  A power cycle always fixes it.

New Contributor

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11 Messages

8 years ago

Fantastic another customer experiencing the same issue.  And yet it was deemed my fault and I was charged a $99.95 fee for a tech to come out and fix it.